Shipping & Delivery

This shipping policy clearly details our processes and ensures that you understand how we handle and process your order. By placing an order with us, you agree to the terms listed below.

Order Processing

Orders usually take 1-5 business days to process after payment. During holidays or in case of special circumstances, processing may take up to 7 business days. We will keep you informed throughout the process.

Shipping Cost Details

Current Carrier Integration Status:
 Active: DHL, 4PX

Our Shipping Strategy:

  • We automatically select the most cost-effective carrier from China for each destination country
  • Shipping rates are dynamically calculated based on real-time quotes
  • Final rates may vary due to promotional offers or carrier adjustments

Important Notice:
Please note that we will ship your order under the DDU (Delivered Duty Unpaid) terms, which means you will be responsible for paying the import duty during customs clearance. Please confirm your understanding regarding this duty payment requirement.

Please pay more attention

  1. We CAN'T ship packages to PO Box addresses.
  2. We cannot ship to military bases.
  3. Please do leave us your correct phone number, the express companies won't accept packages without phone numbers.
  4. Please place your order with a valid email, the order confirmation, order notices, tracking information and so on will all send to the email you used to place your order.

Please kindly note that our customers are responsible for packages that are not collected in a timely manner, for situations where contact via phone is not successful, or for packages with overdue and unpaid customs duties. Regrettably, we are unable to offer refunds for losses, destruction, or returns resulting from these circumstances. We appreciate your understanding in this matter.

Tax Policy

Please note that we will ship your order under the DDU (Delivered Duty Unpaid) terms, which means you will be responsible for paying the import duty during customs clearance. Please confirm your understanding regarding this duty payment requirement.

Shipping Destinations

We currently ship to the following countries/regions:

Asia
Country/Region Code Est. Delivery (CD)
Afghanistan AF 30-40
Azerbaijan AZ 20-30
Bahrain BH 12-18
Georgia GE 20-30
Israel IL 12-17
Japan JP 4-6
Kazakhstan KZ 18-25
Malaysia MY 11-13
Pakistan PK 20-30
Saudi Arabia SA 6-9
Singapore SG 6-10
South Korea KR 6-8
Thailand TH 9-11
Turkey TR 12-20
United Arab Emirates AE 14-20
Uzbekistan UZ 15-20
Vietnam VN 9-11
India IN 8-15
Taiwan TW 5-12
Europe
Country Code Est. Delivery (CD)
Albania AL 10-20
Andorra AD 20-30
Austria AT 12-14
Belarus BY 15-19
Belgium BE 12-14
Bulgaria BG 15-20
Croatia HR 15-20
Czech Republic CZ 10-15
Denmark DK 12-16
Estonia EE 12-14
Finland FI 12-16
France FR 9-12
Germany DE 10-12
Greece GR 20-30
Hungary HU 10-12
Iceland IS 15-20
Ireland IE 12-14
Italy IT 10-15
Latvia LV 10-15
Lithuania LT 10-15
Luxembourg LU 10-15
Malta MT 15-20
Moldova MD 20-30
Netherlands NL 10-12
Norway NO 12-16
Poland PL 12-14
Portugal PT 12-14
Romania RO 14-20
Russian Federation RU 15-20
Slovakia SK 10-12
Slovenia SI 12-20
Spain ES 9-12
Sweden SE 12-16
Switzerland CH 12-14
Ukraine UA 10-15
United Kingdom GB 10-12
Africa
Country Code Est. Delivery (CD)
Algeria DZ 20-30
Egypt EG 20-30
Angola AO 30-40
Cameroon CM 30-40
Cote D'Ivoire CI 17-24
Ethiopia ET 30-40
Gabon GA 20-30
Ghana GH 15-20
Kenya KE 15-20
Morocco MA 15-20
Nigeria NG 12-15
Seychelles SC 20-30
Tanzania TZ 30-40
Zambia ZM 30-40
North America
Country Code Est. Delivery (CD)
Bahamas BS 20-30
Canada CA 10-20
Costa Rica CR 20-30
Honduras HN 30-40
Mexico MX 10-17
United States US 10-15
South America
Country Code Est. Delivery (CD)
Bolivia BO 30-40
Brazil BR 18-27
Chile CL 10-15
Colombia CO 12-20
Ecuador EC 30-40
Paraguay PY 20-30
Peru PE 18-22
Uruguay UY 30-40
Oceania
Country Code Est. Delivery (CD)
Australia AU 10-14
New Zealand NZ 8-12

Package Tracking

Once your order has been dispatched, you will receive an email containing a tracking number along with a link to track your parcel. Please note that it may take 1 to 3 business days for the tracking information to become available. After the package leaves our facility, it is sent to the logistics center, where it is scanned and the tracking status is updated.

Contact AIFITLAB If you have any questions, please email us via service@aifitlab.com